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user_dx19g5
1st Topic
Originator

Visitor

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1 Message

Thursday, December 18th, 2025 9:00 PM

cant log in to email

I cannot log into my comcast email account. i cant sent or receive emails. I need help immediately

Question

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Updated 

16 days ago

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Oldest First
Selected Oldest First
Again

Expert

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33.9K Messages

3 months ago

@user_dx19g5 

I cannot log into my comcast email account. i cant sent or receive emails. I need help immediately

How are you accessing your email?  Are you trying to log in to webmail or using a third party email app?  Error messages?  What are they?

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XfinityBrianH

Official Employee

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2.1K Messages

3 months ago

 

user_dx19g5 Thank you for reaching out to let us know about the issue you are experiencing with your Xfinity email! Can you please tell me the error message you are seeing when attempting to log into your Xfinity email?

 

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user_s19s44

Visitor

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1 Message

18 days ago

I am in the same position today.  I can't login to my comcast email.

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Again

Expert

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33.9K Messages

@user_s19s44​

I am in the same position today.  I can't login to my comcast email.

Can you give us more detail about the problem you're having logging in to your email?  Details help us understand the problem you're having.  Webmail?  A third party email app?  Error messages?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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18 days ago

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XfinityJustinC

Official Employee

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2.2K Messages

@user_s19s44​ thank you for reaching out over Xfinity Forums, and wanted to see if you're still experiencing email log in issues. If you're still not able to log in, the questions that our great Forum expert @Again asked would be helpful to answer. Please follow up at your convenience if you need further assistance. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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16 days ago

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