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user_bc1599
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Tuesday, March 26th, 2024 7:07 PM

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Can't Send Comcast Email's but can receive them. Help Please :-)

Starting a couple days ago, Outlook stopped sending emails for my comcast.net account.  I can still receive emails.  I can also ping the port at smtp.comcast.net:465.  It seems my attempt to connect to the port is being rejected by the server.  Password is correct (am receiving emails).

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5 months ago

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Again

Expert

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31K Messages

8 months ago

@user_bc1599 

See if this post solves the problem for you.

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XfinityGabriel

Official Employee

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1.9K Messages

8 months ago

 

user_bc1599. Hi there! Thanks for spending your time to contact XFINITY and for patiently waiting for a response. I rely on sending my emails for my business so I understand the inconvenience that this can cause. I am sorry to hear about this experience. We can help. Could you let me know if you're still having issues with sending emails today? Have you tried checking on that post from @Again?

 

2

samoore2209

Visitor

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2 Messages

Yes, still having problems'

5 months ago

0

XfinityLinda

Official Employee

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1.4K Messages

@samoore2209 Sorry to hear you are still having problems with your email. We are happy to assist. Please find the best board to author your question or concern, and post your question publicly. This will open a ticket in our system for us to assist. We look forward to your post.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

5 months ago

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user_mxdamo

1 Message

5 months ago

I had the same thing happen.

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XfinityAngie

Official Employee

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1.4K Messages

 

user_mxdamo, Thank you for reaching out to Xfinity Support. Were you able to try this link?  https://forums.xfinity.com/users/602c15b40b27c161bb917359

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

5 months ago

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