Visitor
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1 Message
Can't send email using third party app
I have two comcast emails. One is associated with an existing comcast account and the other one is associated with an old comcast account that was disconnected last month. Today I can't send emails from the second comcast email associated with the disconnected Xfinity account from my iphone 14 nor from Outlook using laptop. I can still receive emails but cannot send emails. I have no issue sending the emails by accessing email from browser. I also have no issue sending emails from the other email associated with an existing Xfinity account. So the port/server doesn't seem to be an issue on iphone or Outlook in the computer. Does anyone know how to fix this?
XfinityPeterH
Official Employee
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2.3K Messages
18 days ago
Enable Third-Party Access
Go to Xfinity Email Settings
Click the gear icon (⚙️) → Security
Enable: “Allow access to my Xfinity Connect email through third-party programs”
Make sure these are set correctly in Outlook and iPhone:
SMTP Server: smtp.comcast.net
Port: 465 (SSL) or 587 (TLS)
Authentication: Enabled
Username: Full Comcast email address
Password: Same as webmail login
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