Change Forum email

I had to change the email address associated with the forum due to a data breach. When I go into the profile, it refuses to allow me to edit the email address. Is there a way around this?

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user_gb22a

Frequent Visitor

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16 Messages

2 months ago

I have an email address with multiple breaches, and I want to delete it altogether. When I try to, I am not allowed to do so without canceling automatic payments associated with it. As it is a secondary account, I should not be required to do this. If I cancel the autopay, it tells me I will lose my discount. This should be a simple thing to do. Any help will be greatly appreciated.

Note: This comment was created from a merged conversation originally titled Delete a secondary email

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XfinityMichaelC

Administrator

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4.4K Messages

Hey, user_gb22a! Thanks for reaching out us on the forums. Due to the limitations on the system we will not be able to change the email address on your profile. If you like, we can block the profile, and if you happen to have another Comcast email address, you can sign up with that. Please let us know us know how you would like to proceed.

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2 months ago

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user_gb22a

Change Forum email

user_gb22a

XfinityMichaelC

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