Visitor

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1 Message

Monday, August 18th, 2025

change username

I can’t figure out how to change my email username

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Expert

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32.7K Messages

2 months ago

@AndrewW13 

I can’t figure out how to change my email username

There is no way to change the xxxx@comcast.net part of your email.  Technically that would be creating an entire new email, but with the move to Yahoo! Mail in the process Xfinity stopped allowing new email addresses, so you're stuck with the xxxx part.  

Official Employee

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249 Messages

2 months ago

Good afternoon @AndrewW13, and thanks for reaching out to us on the Xfinity Forums I hope you are having a great week so far! Like @Again said, the comcast.net email address can't be changed, but if you are trying to update the personal email address you have on file you can follow the process here

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