user_LCl14's profile

Visitor

 • 

1 Message

Wednesday, April 2nd, 2025 2:45 AM

Client Cannot Email Me - Getting kickback saying PPE Hosted tried to deliver your email message, but was unable to do so

Hello,

One of my clients that has been emailing me for years has not been able to the last 4 days. 

This is the error message he is getting

This is the PPE Hosted Dispatch mail system.

PPE Hosted tried to deliver your email message,
but was unable to do so for reasons outside our control.

We recommend contacting the person or service responsible for
looking after the recipient domain's email server directly.

The last error message we have available from the recipient's
server is included right below, along with an extract of your
email:


<xxxxxx@comcast.net>: host mx1.mxge.comcast.net[] said: 552 5.2.0
    zmDhtRsZOVAPLzmDhtcylZ Prohibited by policy (in reply to end of DATA
    command)

Any Idea how to get this fixed?

Official Employee

 • 

1.6K Messages

14 hours ago

Hello @user_LCl14, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Is this happening with any other clients? Do you currently have business services with us or are these residential services? 

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