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user_erteft Hello, have you had a chance to check out the link that @BruceW provided? If you are still have an issue accessing your email please let us know we would be happy to help.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
BruceW
Gold Problem Solver
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27.6K Messages
8 months ago
Does https://connect.xfinity.com/ work?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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EG
Expert
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119.5K Messages
7 months ago
Concern moved here to the E-mail help section.
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XfinityChristy
Official Employee
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2.9K Messages
7 months ago
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mrsburton
Visitor
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1 Message
3 months ago
I have tried 6 times to get into my email and I can't get in.
I have reset my password but it still is not accepting it.
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