H_E_L_P's profile

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2 Messages

Wednesday, August 13th, 2025

comcast email acct switch to yahoo

how do i know total acct size of comcast email before switch to yahoo so I can purge enough before the switch and have everything transfer without further size restrictions

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Official Employee

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1.8K Messages

15 days ago

Hi @H_E_L_P Thank you for reaching out on the Xfinity Community forums. Here is some awesome information regarding your move to Yahoo. Please check out Xfinity Email move to Yahoo Mail for a smooth transition.

Visitor

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2 Messages

How do I turn off "Two-step verification" on an inactive Comcast e-mail address?

Visitor

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1 Message

4 days ago

how do i switch over my comcast.net  account  to Yahoo Mail ?

 

Expert

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32.3K Messages

@user_4bqlhr​ 

how do i switch over my comcast.net  account  to Yahoo Mail ?

 

When it's your time to migrate to Yahoo! Mail, you will receive an official Comcast email with the Terms of Service and Privacy Notice.  If you're not already doing so, make sure you check email in webmail because that email will have the official Xfinity email logo.

How to tell if an email from Comcast/Xfinity is legitimate
https://www.xfinity.com/support/articles/comcast-verified-email 

Here is information regarding the transition to Yahoo! Mail:
 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Visitor

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2 Messages

3 days ago

I have been getting emails about changing my email account but I thought they were all phishing and I sent them all to spam. None of them looked official to me. I am sure there are people out there trying to trick comcast customers over this. What do I do now and how do I know the emails are real?

Visitor

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2 Messages

3 days ago

I don't know how to check an email in webmail. What is that?

Expert

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32.3K Messages

@user_q7a7e8​ 

I don't know how to check an email in webmail. What is that?

That's where you go to sign in to webmail, instead of using your third party email app.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

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448 Messages

user_q7a7e8 did you see what our expert @Again shared with the links? Let me know if that helps. 

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

How do I turn off "Two-step verification" on an inactive Comcast e-mail address?

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