Hey @user_f30586 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out about your email. I would be more than happy to offer my assistance looking into this further for you. Are you still seeing an issue when retrieving your email? Is this through the Xfinity email page or a third party mail client?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityBenjaminM
Official Employee
•
2.6K Messages
7 months ago
0
0
user_f30586
Visitor
•
1 Message
7 months ago
When I retrieve my email it wants an Ip address and password it goes away then it’s back.
1
0