Visitor

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1 Message

Monday, March 2nd, 2026 6:48 PM

comcast E-mail

I have not been able to access my Comcast E=mail for the last two days.

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Expert

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116.9K Messages

25 days ago

The concern is not "Community Center / Guidelines" help related............ Topic moved here to the proper help section for assistance. 

Visitor

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1 Message

25 days ago

Can not access my email

Official Employee

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2.5K Messages

Hey @user_rjv61p, Thank you for commenting on our Xfinity Forums Community support page. What exact issues are you experiencing with the Xfinity Email? Are you unable to log in, access on a specific device, or recently transitioned the email to Yahoo Mail? Please provide as much detail as possible as it will not only allow us, but the community to chime in as well. Hope to hear from you soon.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Expert

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33.9K Messages

25 days ago

@user_dl1b0p @user_rjv61p 

We need more information in order to help you.  How are you trying to access your email? through webmail or a third party email app?  Are you getting any error messages and if so what are they?

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