comcast is deleting sent emails from outlook

When it comes to recovering deleted emails, there is only one method currently available to attempting to recover the lost content. If you go here: [Recover Deleted Emails](https://www.xfinity.com/support/articles/recover-deleted-email), we have a helpful guide on how to try to recover emails that have been deleted. You will have 30 days to recover deleted emails before they become permanently unavailable.

You will also want to ensure there are no rules in place that is allowing Outlook to automatically delete your sent folder. We also have a helpful article here: [Keep Your Emails from Deleting when Using Multiple Email Programs](https://www.xfinity.com/support/articles/managing-email-messages-using-multiple-email-programs) that will go over 3rd party client access and what they can do with your Comcast emails. 

While I appreciate your timely response, none of this information applies to my situation.  This morning, there are several hundred emails in my sent folder.  This afternoon, there are three.  Nothing changed between those two events in terms of the setup I've used for a couple of years.  There were no new rules in Outlook, there was nothing different on my side.  I didn't manually delete several hundred emails.  Please investigate the likely situation that Comcast accidentally deleted those emails and if so, how I can recover them. 

Just to be sure we are on the same page, have you already tried to recover the deleted emails following the steps we linked above? If so, can you please go into more detail on what happen when you tried the email recovery? 

Yes, as I said before, there were no 'accidentally deleted' emails that were there to recover using your first article's method, and there are (were) no Outlook rules at all (of any kind, either to delete or whatever.)  Again, please investigate the likely situation where Comcast accidentally deleted those emails on your side.

the same thing happened again sometime during the day yesterday, yet still no response from xfinity.  Are you guys trying to make your email services so unreliable that long term customers  have no choice but to quit using your services?