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user_MM21s
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4 Messages

Tuesday, February 17th, 2026 8:29 PM

Comcast to yahoo conversion time needed to convert

When you click to accept the yahoo terms of service….

1 - how long does it take to complete the process and have all your emails and folders moved and accessible to you?

2 - is the process automated so that you can do it 24 hours a day with no delay if you do it during non business hours?

3 - what happens to any emails sent to your account between the time you accept the terms of service and the process is completed?

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1 month ago

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XfinityDemetrise

Official Employee

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75 Messages

1 month ago

Hi there user_MM21s Thank you so much for reaching out on our Xfinity Community Forum about your comcast to yahoo email conversion.  Please check this >link<  and let me know if this information is helpful for you. 

 

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user_MM21s

Visitor

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@XfinityDemetrise​ Hi, No that link didn't answer my questions.  What I want to know is when I click on accepting the yahoo terms of service and conversion begins to move to yahoo, what happens if an email is sent to my account after that point before the conversion is completed?  will that email get to my inbox or will it be lost?

also, how long the conversion could take?

The answers will let me know If I should do the conversion late at night when I most likely will not be receiving emails or need to use email.

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1 month ago

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XfinityDilary

Official Employee

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3.1K Messages

 

user_MM21s, Great questions. The conversion is very quick. When I transitioned mine, it just took a couple of minutes. You will not lose any emails in the process. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

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Again

Expert

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33.9K Messages

@user_MM21s​ 

Just an FYI, at this time migration to Yahoo! Mail is optional and not mandatory.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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1 month ago

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