1 Message
comcast unavailable ipad
I was using the iPad mail app to access my Comcast email. Now I cannot download emails. I just get an error Comcast is currently unavailable.
- I have tried removing and re-adding my comcast email.
- I do not have a VPN on my iPad.
I am on iPadOS 17.3.1
XfinityAdrienne
Official Employee
•
911 Messages
9 months ago
Good Morning @user_5ke0ik! Can you share what App you are exactly using on your iPad? If using the Apple mail app, we recommend ensuring that you have the latest updates with your iPad, mail app, and email settings in the actual phone. For additional information on how to successfully set up your Comcast email on a third-party email client, please see our article here: https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email. Can you also ensure that your third party mail access is turned on following these steps? https://www.xfinity.com/support/articles/third-party-email-access.
Please let us know if you have further questions/concerns.
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