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Sunday, May 5th, 2024 5:23 PM

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Comcast unavailable on Iphone

All of a sudden can’t get onI phone anymore?

Expert

 • 

31K Messages

7 months ago

@user_lc6usa 

All of a sudden can’t get onI phone anymore?

Are you getting any error messages?  If so, what?

Have you tried rebooting your phone?

4 Messages

Yes, have tried several times to reboot

Official Employee

 • 

1.5K Messages

7 months ago

Hi there  and welcome to Comcast @user_lc6usa. Thank you so much for reaching out to us regarding your iPhone concerns. You are in the right place and we are happy to assist you today. What issues are you having with your iPhone? 

4 Messages

My comcast email on my phone says it's currently unavailable?

Official Employee

 • 

1.6K Messages

@user_lc6usa Thank you for your reply. Please power your phone down and then power it back on to see if you're still having the same issue.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 Messages

Still having same issue, nothing has changed

Official Employee

 • 

1.5K Messages

 

user_lc6usa Are you able to access your Comcast.net email from  https://xfinityconnect.email.comcast.net/? If so, you may just need to reconfigure your iPhone for Comcast.net email access. Take a look at this article that will help walk you through the steps. How To Set Up Your Xfinity Email Address With an Email Program 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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