Thank you for reaching out to us here @user_ngrb16. If you are an active customer you would not have any changes to your email address or service. If you are a former customer that address would remain active as long as you access it at least once every 90-days. You can keep that forever if you wish.
Again
Expert
•
31K Messages
11 months ago
@user_ngrb16
Why wouldn't it?
1
XfinityJohnG
Official Employee
•
1.2K Messages
11 months ago
Thank you for reaching out to us here @user_ngrb16. If you are an active customer you would not have any changes to your email address or service. If you are a former customer that address would remain active as long as you access it at least once every 90-days. You can keep that forever if you wish.
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