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Visitor

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1 Message

Saturday, May 3rd, 2025 1:03 AM

Comcast.net email

HELP ! I can’t get into my Comcast.net email

Expert

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31.6K Messages

21 days ago

@user_rldze8 

HELP ! I can’t get into my Comcast.net email

How are you trying to access your email?  On the web portal [connect.xfinity.com] or by a third party app?

What happens when you try?  Are you getting any error messages?

Official Employee

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177 Messages

19 days ago

Hello @user_rldze8. Thank you for reaching out on our Community Forum! When you try to sign into your email, are you getting an error message? 

Visitor

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1 Message

19 days ago

How do I access emails from an old Comcast.net account?

Visitor

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2 Messages

How do I get to my email?

Official Employee

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1.9K Messages

 

connolly connect.xfinity.com then put in your email and password. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

17 days ago

I need help getting into my comcast.net email

Official Employee

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1.7K Messages

Hi there @user_hpfcca. How can we help you with your email concerns?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

14 days ago

HELP ! I can’t get into my Comcast.net email

Official Employee

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2.4K Messages

Hi user_dwkwxk, thanks for reaching out in our Forum. I use my email every day, so I can only imagine what I'd be doing if I were in your position. When you try to sign in, do you see an error message? Are you logging in to a 3rd party email client? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

12 days ago

I can't get in my comcast email [Edited: "Personal Information"]

(edited)

Official Employee

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2.1K Messages

@user_rldze8

 

Thanks for reaching out to us. I do apologize for any inconvenience you're having accessing your Xfinity e-mail.  Are you accessing your email from the xfinity app or via https://login.xfinity.com/login? Also when logging in are you getting an error message or error code or are you getting invalid password or login?

 

Have you tried resetting your password to gain access back to your account yet?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

5 days ago

My name Is [Edited: "Personal Information"].  I received a text about my bill.  Saying i have a missed payment.  I am sorry.   I have sechuled a payment for my missing payment and my next payment due at the end of the month.  It should arrive by May 23rd.

(edited)

Official Employee

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1.9K Messages

Howdy user_g12vmq

Technically there would be the missing payment, no worries, with the scheduled payment arrangement it would satisfy that missing payment. Are the services meeting your entertainment needs well? Appreciate the heads up on this. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

4 days ago

How do I get into my email account

Official Employee

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1.7K Messages

Hello, @user_a151tn! Thanks for leaving a comment with your similar concerns. You've come to the right place for help! Our team is great to work with because we'll do everything we can to help :) How are you attempting to access your Comcast email account (on what device and by what method, app or website)?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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