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user_fc2e3o
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Monday, May 5th, 2025

Comcast.net email

I have two comcast.net emails. One is [Edited: "Personal Information"] and the other is [Edited: "Personal Information"]

If I no longer have Xfinity internet, can I keep my comcast.net emails? If so, how do I login?

Thank you,

Candice

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Again

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5 months ago

 
This should tell you how to keep your email after disconnecting all services.
 

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user_rs492

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How do I keep my comcast email  address.  It just shut down last night. 

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4 months ago

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XfinityRichard

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Hi there, @Riellys492 I'm very sorry for the inconvenience. Since it's been a few days since you last posted are you still needing assistance with your email? If so please don't hesitate to reach back out.-Richard

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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4 months ago

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brose220

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you've sem to have blocked me out.  please look up [Edited: "Personal Information"]

(edited)

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1 month ago

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BruceW

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26.8K Messages

5 months ago

... If I no longer have Xfinity internet, can I keep my comcast.net emails? ...

Although you can keep your Comcast.net addresses when you are no longer a customer, your ability to manage those address becomes limited and problematic. Consider migrating to one of the (often free) independent email-only providers like Outlook.com, Gmail.com, Yahoo.com, etc. Comcast/Xfinity email gets shakier by the day.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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XfinityBrianH

Official Employee

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5 months ago

 

user_fc2e3o Thank you for reaching out to us with your question! As long as you log into your Xfinity emial within 90 days of canceling your account you can keep the email active. You cna find instructions for checking your email at the following link https://www.xfinity.com/support/articles/using-email-only.

 

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user_rs492

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I have one account  [Edited: "Personal Information"]

(edited)

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1 month ago

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user_rs492

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Yes please  content to [Edited: "Personal Information"]

(edited)

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1 month ago

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Again

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I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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1 month ago

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XfinityMatthew

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948 Messages

I cannot see what you sent as it was edited and hidden do to personal information being posted publically. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

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user_zhk2zg

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2 Messages

2 months ago

I only have one account 

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Again

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@user_zhk2zg​ 

I only have one account 

What is your question about it?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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2 months ago

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pellbee

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1 month ago

How can I tell if my comcast.net is still active or if it's being deleted?

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@pellbee​ 

How can I tell if my comcast.net is still active or if it's being deleted?

Have you tried logging in to it?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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1 month ago

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margaret29

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1 month ago

log in   [Edited: "Personal Information"]

(edited)

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margaret29

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log in to [Edited: "Personal Information"]

(edited)

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1 month ago

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Again

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@margaret29​ 

You don't give much information.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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1 month ago

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user_5xexcc

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1 month ago

How do I retrieve my email

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Again

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@user_5xexcc​

How do I retrieve my email

You go to https://connect.xfinity.com/appsuite

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Was your question answered? Please mark an Accepted Answer!tick

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1 month ago

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user_s2s27c

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1 month ago

How can I log in my Comcast email

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Again

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@user_s2s27c​ 

How can I log in my Comcast email

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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1 month ago

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XfinityJustinC

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Hello, @user_s2s27c thank you for taking time to reach out over Xfinity Forums. That is a great question, here is a helpful document on how to access your email: https://www.xfinity.com/support/articles/how-to-access-email-account

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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29 days ago

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user_Musk020752

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2 Messages

1 month ago

Yes how do I login. Yes I have xfinity internet

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snail42

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2 Messages

29 days ago

 cannot log in to my email

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Again

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@snail42​ @user_Musk020752 

https://connect.xfinity.com/appsuite is where you go in webmail to log in.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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29 days ago

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XfinityShawn

Official Employee

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1.9K Messages

 

snail42 Did you try using the link that was provided? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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27 days ago

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Alajuela1962

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7 Messages

22 days ago

I dislike Comcast terrible service

1

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Alajuela1962

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7 Messages

I have lost time and money with Comcast.net.   I will.get attorney. 

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22 days ago

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Alajuela1962

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7 Messages

22 days ago

Comcast.net has been charging for internet for 10 years.

 I found out that I  living in a gated community Bulk Sorrento  0 bill.

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user_lrjlei

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2 Messages

22 days ago

I am having trouble getting my emails 

2

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user_lrjlei

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2 Messages

Help me to get to my emails 

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22 days ago

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XfinityQuemekia

Official Employee

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623 Messages

@user_lrjlei Have you tried the link provided by @Again?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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20 days ago

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ccragun

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2 Messages

22 days ago

Delete Comcast.net email address.

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ccragun

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2 Messages

21 days ago

I want to cancel my comcast.net email account.

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XfinityKassie

Official Employee

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2.1K Messages

 

ccragun Good morning! I hope your weekend is off to a good start. We appreciate you reaching out to our Xfinity Forums Team regarding your Comcast email account. So that I may give you the correct information, I'll need to gather a bit more information. Do you currently have an active account with Comcast for internet services? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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19 days ago

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