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user_fc2e3o
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Monday, May 5th, 2025

Comcast.net email

I have two comcast.net emails. One is [Edited: "Personal Information"] and the other is [Edited: "Personal Information"]

If I no longer have Xfinity internet, can I keep my comcast.net emails? If so, how do I login?

Thank you,

Candice

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Expert

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4 months ago

 
This should tell you how to keep your email after disconnecting all services.
 

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user_rs492

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How do I keep my comcast email  address.  It just shut down last night. 

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3 months ago

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XfinityRichard

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Hi there, @Riellys492 I'm very sorry for the inconvenience. Since it's been a few days since you last posted are you still needing assistance with your email? If so please don't hesitate to reach back out.-Richard

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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3 months ago

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BruceW

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4 months ago

... If I no longer have Xfinity internet, can I keep my comcast.net emails? ...

Although you can keep your Comcast.net addresses when you are no longer a customer, your ability to manage those address becomes limited and problematic. Consider migrating to one of the (often free) independent email-only providers like Outlook.com, Gmail.com, Yahoo.com, etc. Comcast/Xfinity email gets shakier by the day.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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XfinityBrianH

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4 months ago

 

user_fc2e3o Thank you for reaching out to us with your question! As long as you log into your Xfinity emial within 90 days of canceling your account you can keep the email active. You cna find instructions for checking your email at the following link https://www.xfinity.com/support/articles/using-email-only.

 

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user_rs492

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I have one account  [Edited: "Personal Information"]

(edited)

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4 days ago

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user_rs492

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Yes please  content to [Edited: "Personal Information"]

(edited)

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4 days ago

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I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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4 days ago

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XfinityMatthew

Official Employee

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I cannot see what you sent as it was edited and hidden do to personal information being posted publically. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 days ago

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user_zhk2zg

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5 days ago

I only have one account 

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@user_zhk2zg​ 

I only have one account 

What is your question about it?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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5 days ago

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