2lulu's profile

Visitor

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1 Message

Wednesday, July 15th, 2026 11:58 AM

comcast.net email

I cannot get my comcast.net email account to sync

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Official Employee

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3.2K Messages

8 days ago

 

2lulu Hello! Thank you for reaching out. Are you still having an issue with your email not syncing? Are there any errors you are seeing?

 

Visitor

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1 Message

i cannot find my emails nor my contact lists

Expert

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34.6K Messages

@user_wmx5mn

i cannot find my emails nor my contact lists

We can't help you unless you give us more details.
  • How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail?
  • Are you getting any error messages, and if so what are they?
  • Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
  • If you're a new Comcast customer, you won't have a comcast.net email address.
 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick

Visitor

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1 Message

Can’t get my email up

Expert

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34.6K Messages

@user_aq2199

Can’t get my email up

We can't help you unless you give us more details.
  • How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail?
  • Are you getting any error messages, and if so what are they?
  • Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
  • If you're a new Comcast customer, you won't have a comcast.net email address.
 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick

Visitor

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2 Messages

7 days ago

My latest group email keeps returning not sent?

Visitor

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2 Messages

I attempted to send  a group email and it keeps being returned not sent?

Expert

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34.6K Messages

@user_oogtye

I attempted to send  a group email and it keeps being returned not sent?

What is the entire error message?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick

Official Employee

 • 

2.5K Messages

Hello, @user_oogtye thank you for taking time to reach out over Xfinity Forums. I know how important it is to be able to send important communications, and wanted to see if you're still experiencing issues sending the group emails. 

If you're still having issues, our awesome Forum expert @Again had a great question regarding if there is more information associated with the email return. There is a limit of 100 recepeints per email, so you'd want to ensure there aren't more than that associated. 

I also found this article on our website that has some addtional informaiton on email error codes, did any of these look familiar?  https://www.xfinity.com/support/articles/email-errors

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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