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Visitor

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2 Messages

Tuesday, May 20th, 2025 7:15 PM

@comcast.net outgoing emails blocked

Recently a number of emails I've sent are being blocked to those that have received emails from me.  Why is this happening and what can be done to resolve this problem?

Official Employee

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89 Messages

1 day ago

Hello there user_n2jirx 👋 I hope the week has been treating you well! I definitely know how crucial it is for emails to reach their intended recipient, and you've come to the right place for help!

When using your Comcast.net email address to send new emails, are you sending them directly through Xfinity Connect? Or are you using a third-party email client (such as Outlook or Apple's native mail app)?

 

Visitor

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2 Messages

@XfinitySeth​ I am using Google gmail

Official Employee

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89 Messages

Gotcha! If you can, please try logging into your Comcast.net email directly through Xfinity Connect and try sending an email to one of the contacts that was blocked while using the Google email client. Once you've done that, please let me know if they were able to receive what you sent 👍

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