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user_4dka1y
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12/19/2023 10:14 PM

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comcast.net

Is this email address legit?  I keep getting emails from this address telling me that my mailbox has reached 95% of quota. 

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2 years ago

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flatlander3

Problem Solver

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1.5K Messages

3 years ago

All domains are supposed to have a postmaster alias, but if that is who it's from, and not spoofed is another question.  

Is your mailbox full of mail?  Log into https://xfinity.com  From the drop down menu under the "person" icon in the upper right, check your email.  It will tell you how much space you have left.  I think the quota is 10G or so.  If your mailbox exceeds quota, you won't be able to get any more mail.   

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user_4dka1y

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Ok thank you.  I'll check that. 

3 years ago

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XfinityJohnG

Official Employee

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3.1K Messages

Thank you for reaching out to us here @user_4dka1y. If you are still needing any assistance with an email problem you can reach out to us here. @flatlander3 was correct on the steps to check on that through that website.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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3 years ago

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BruceW

Gold Problem Solver

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27.7K Messages

3 years ago

... Log into https://xfinity.com ... check your email.  It will tell you how much space you have left ...

I can find "Email Usage" by clicking the Email Settings gear icon in webmail on my desktop computer, but I can't find it anywhere in a browser on my Android phone. Is Email Usage available in a browser on mobile devices? Am I looking in the wrong place?

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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flatlander3

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@BruceW​  You can't see email data used/remaining up on iPhone either.  Looks like it's not available for mobile browsers.  Going to have to use a desktop OS of some kind apparently.  

  

3 years ago

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user_fk8qq5

Visitor

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Pop Up addresses? How to delete them?

2 years ago

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XfinityVianney

Official Employee

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2.9K Messages

Hi @user_fk8qq5,

Did you have a similar question as well? Can you expand on your questions a bit more?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

2 years ago

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