Thanks for reaching out to us, do apologize for any inconvenience you're having with sending or receiving emails. Have you tried logging into your account and resetting your password.
Also how are you accessing your e-mail, are you going to the third party app or are you going to our Xfinity website https://login.xfinity.com/login ?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@user_wxp30s thank you for reaching out over Xfinity Forums. I know how important it is to have access to your email communications. How do you access your email, online: https://www.xfinity.com/email or through a 3rd party client?
Xfinity email is migrating to Yahoo mail, when you were receiving emails did you happen to get a notification of the migration, and start the migration process? https://www.xfinity.com/support/articles/yahoo-email-migration-overview
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityOrlandoM
Official Employee
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2.3K Messages
2 months ago
@user_50khi0
Thanks for reaching out to us, do apologize for any inconvenience you're having with sending or receiving emails. Have you tried logging into your account and resetting your password.
Also how are you accessing your e-mail, are you going to the third party app or are you going to our Xfinity website https://login.xfinity.com/login ?
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user_ng0ure
Visitor
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1 Message
14 days ago
Very problematic changing this email. Where do I go from this endless loop?
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user_wxp30s
Visitor
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1 Message
8 days ago
I am not receiving my email.
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