Connection refused to pop3.comcast.net

Starting last night (the evening of August 26th), when I check mail through thunderbird, I get a connection refused message to pop3.comcast.net. Sometimes I get a connection reset message. The problem is still going on now.

I double checked my settings based on these articles:

https://www.xfinity.com/support/articles/update-your-xfinity-email-settings

https://www.xfinity.com/support/articles/update-pop3-110-995

I am using the settings mentioned in the article. I have third party e-mail access enabled.

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user_1aef7b

Visitor

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4 Messages

2 days ago

I am having the same issue. It started for me last night as well.

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dgcc

Regular Visitor

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6 Messages

It looks like it is working now.

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2 days ago

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XfinityDena

Official Employee

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3.6K Messages

Thank you for the update @dgcc To confirm it is still working?

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7 hours ago

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XfinityJamesC

Official Employee

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2.4K Messages

Greetings, @user_1aef7b! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about these email issues. You have definitely come to the right place for assistance. Has yours cleared up as well, or are you still having issues?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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3 hours ago

0

Email

dgcc

Connection refused to pop3.comcast.net

user_1aef7b

dgcc

XfinityDena

XfinityJamesC

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