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29 Messages
Constant email password resets required on all accounts
I have had this issue for over a year. My primary account is locked out for the second time in one week because "as Xfinity Security told me, someone overseas tried to login three times unsuccessfully". In the same week, 2 sub-accounts were also locked and forced to call the 800 number. In any given month, I will have two accounts locked requiring password changes. I have to pay the price and call them, despite having a phone number on file which they never contact me on. So my accounts are on the dark web???? No fooling thanks to OPM, Experian, T-Mobile, Verizon, Samsung, Home Depot, name your poison breaches. My passwords have not been broken. Xfinity security said I would get a call or text to confirm whether or not I was attempting to login because someone overseas was trying to access my email and I got them only because I threatened to cancel service. Nothing, nada, zippo from Xfinity. Well, dammit, I'm not overseas so BLOCK THEM NOT ME or roll out Multi-factor authentication like most SMART companies do.
What I do notice, is that it always occurs first on android phones before affecting the Linux, MS, or IOS systems (14) that are used to access these email accounts. I am sick of this. If it happens one more time, I will cancel all of my Xfinity services - PERMANENTLY - and use my free gmail account and go back to DirecTV and Fidium.
user_kdlilb
1 Message
8 months ago
Since March 19, 2024 after opening a fishing email. I have had to reset my password a few time . additionally i am sent a number code to verfify my account. additionally my other email i can't even get access to. Even after trying to reset it .
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