joehick's profile

New Poster

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8 Messages

Sunday, February 16th, 2025 5:44 PM

continue geting phishing email re: updating google web site, i don't have one

continue getting email from multiple senders saying the can update my web page, I don't have one. I continue to put them into spam, but continue to get them from different sources. What can I do?

Official Employee

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1.8K Messages

2 months ago

Hello joehick, I hope your day is going great. When reporting spam emails, it is critical that you send us the email headers. Please do not forward the spam email. Forwarding the email will remove the original headers. 

 

Webmail Users

  1. Select the message you wish to report as spam.
  2. Click the "Spam" button in the right-hand corner of the webmail console.

Email Client Users (Windows Mail, Outlook, Thunderbird, etc.)

  1. Select the message you wish to report as spam.
  2. Send the spam message as an attachment to missed-spam@comcast.net.

New Poster

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8 Messages

@XfinityThomasB​ 

I;m getting 5or 6 a day from different senders say the same thing. How do i stop this?

Official Employee

 • 

1.8K Messages

joehick No worries, you would just want to follow the same steps provided above. It is the same process if there was 1 or 10 emails, the same process applies. When reporting spam emails, it is critical that you send us the email headers. Please do not forward the spam email. Forwarding the email will remove the original headers. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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