Visitor
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1 Message
Customer with email IMAP problem
My IMAP will not send out messages. I have changed passwords MULTIPLE times. The SMAP works with each password but the IMAP does not. How to solve this problem?????
Visitor
•
1 Message
My IMAP will not send out messages. I have changed passwords MULTIPLE times. The SMAP works with each password but the IMAP does not. How to solve this problem?????
XfinityLinda
Official Employee
•
1.4K Messages
2 months ago
Oh, no! Sorry to hear about the trouble with your email, @cds2727. You have the right team for assistance. We would gladly assist with this via Direct Message, so we may gain access to your account and email settings.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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