Visitor

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1 Message

09/09/2026 7:41 PM

Do not want to switch to Yahoo [Edited]

i do not want to switch to yahoo for my email\

[Title Edited: "Personal Information - Email Address"]

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Expert

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35K Messages

16 days ago

@user_d6b2dn 

i do not want to switch to yahoo for my email\

[Title Edited: "Personal Information - Email Address"]

Unfortunately we all will be migrating to Yahoo! Mail.  If you don't want to switch, you will lose your @comcast.net email address after the migration is finished.

Visitor

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1 Message

When is the migration scheduled to be completed?

Expert

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35K Messages

@user_ghcni4​

When is the migration scheduled to be completed?

I don't think there has been a set date published, yet, however, it could be by the end of this year or into sometime next year.  Be patient.

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Official Employee

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1.6K Messages

As the expert has mentioned, there has not been a migration completion date released at this time. 

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Official Employee

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1.6K Messages

14 days ago

Hello user_d6b2dn! Thanks for stopping by our community with your concerns 👍 I know how crucial it is to ensure your email address is unchanged, and rest assured we are not looking to take that away from you even with the recent Yahoo email transition becoming available. 

As an Xfinity email user, you are not required to transition to Yahoo Mail. You do have the option to either accept Yahoo's terms of service and upgrade or continue using your existing email through the Xfinity Connect platform. If you choose to transition at any point, you'd benefit from enhanced features exclusive to Yahoo Mail, but you can also choose to do nothing if you'd prefer things stay as is. For more information, please check out xfinity.com/support/articles/yahoo-email-migration-overview, and let us know if you have any questions!

 

Expert

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35K Messages

@XfinitySeth​ @user_d6b2dn 

At some point you will have to migrate to Yahoo! Mail or lose your @comcast.net email address when the Comcast email servers shut down.  The migration right now is continuing slowly, but it is ongoing.

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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