E Mail Filter

Thanks for reply.

The only thing the e mails have in common is the "Reply To" e mail address.

In the drop down menu I have tried setting up a rule for Header, From, To Recipient.

Unfortunately there is not a "Reply To" option in the drop down menu of filter rules so it doesn't seem like I will be able to filter and discard these e mails based on a Reply To e mail address.  Maybe in the future this option can be added to the drop down menu.

Thank you for the suggestions.

I understand how limiting it can be without a "Reply-To" filter option. I’ll be sure to pass along your suggestion to our development team for future consideration.

In the meantime, I recommend continuing to mark those emails as spam, as this helps improve our automated filtering system over time. You can also try creating a filter using common keywords in the subject line or email content if applicable.

Please let me know if there’s anything else I can assist you with—I’m here to help! 😊

I set another filter following these instructions but the filter is not catching and discarding the e mails before they go to spam.  Is it possible that is due to the Reply To Email Address not being visible on comcast web mail?

Is it possible to set a filter for incoming e mails where the sender begins with "admn@"? The names after "admn@" change with each spam e mail.

I do appreciate all your help and suggestions.

Thank you.

Hi there, @user_tp6qzz Thank you so much for reaching out to us here. Since it's been a few days since you last posted regarding your email questions, were you able to get assistance, if not please don't hesitate to reach back out so we can assist you further.-Richard

@user_tp6qzz​ 

I found the following instructions from another post by a community member.  The only change I made was to create a temporary folder and moved the spam e mails to that folder.  Once I was confident only the targeted spam e mails were being moved, I changed the filter to discard the messages.

I was also receiving spam e mails from "admn@" the rest of the address was always different.  Instead of selecting "To", I selected "From" and typed in admn.

Again I would moved them to a temporary folder first to make sure only targeted e mails are being moved.

This worked for me.  Hope it helps.

This is what I did to stop the "user" spam, using a browser on a laptop...

1. Log into your xfinity.com account
2. Click the Account icon in the upper right and select "Check email" from the dropdown list
3. When email has loaded, click the gear icon in the upper right and select "Email Settings"
4. In the left column, click "Filter Rules" in the Mail section
5. Click the "+ Add new rule" box
6. Change the Rule Name to anything you want (I made it "User Spam")
7. Uncheck "Process subsequent rules" (Important!)
8. Click "Add condition" and select "To" from the list that pops up
9. A line will appear with "To," "Contains," and a blank text box; in the text box type "user" (without the quotation marks)
10. Click "Add action" and select "Reject with reason" from the list that pops up; type "Spam" in the text box that appears
11. Click "Add action" again and select "Discard" from the list that pops up
12. Click "Save"

You should see the new rule in your list of Mail Filter Rules. I dragged the rule to the top of my list to make sure it gets processed before the other rules in my list. Click and hold the "=" sign on the left end of the rule and drag it to the top of the list.

And don't do this if your Comcast email contains the word "user", such as "cool_user@comcast.net", because you'll block your real emails!