1 Message
E mail not working correctly
On Saturday, my email account deleted 8 months worth of flagged emails. I can’t find or recover them. Also, I’m unable to forward an email. Anyone else experiencing issues like this??
1 Message
On Saturday, my email account deleted 8 months worth of flagged emails. I can’t find or recover them. Also, I’m unable to forward an email. Anyone else experiencing issues like this??
Again
Expert
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31.4K Messages
2 months ago
@user_86jxyn
Is your mailbox full? Have you checked on the website if you are able to forward an email?
Customer Security Assurance might be able to recover your email. FYI, periodically log in to the website in order to keep your email "live".
Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week
Contact: 1-888-565-4329
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XfinityBillie
Official Employee
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3.2K Messages
2 months ago
@user_86jxyn Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I can definitely understand the frustration if you've lost important emails! Our team will do everything we can to help you in seeing if it is possible to restore the emails. Can you tell me if you are using a third party email client such as Outlook or Apple Mail? Have you tried logging in directly via our webmail?
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