U

Visitor

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1 Message

Friday, May 2nd, 2025 1:28 PM

E mail

I cannot open my e mail

Official Employee

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2.3K Messages

2 months ago

 

user_3ulfe1 Thanks for reaching out to us here on Forums with your email access concern. Is it a login issue you are having, or is it when you click an email in the inbox it won't open that is the problem?

 

Visitor

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1 Message

Help me get my email

Official Employee

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1.6K Messages

Hey @user_qgl29n, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the access of your email. I would be more than happy to offer my assistance looking into this further for you. Can you provide some details of what is going on with your email?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

12 hours ago

I can't get to my email 

Expert

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31.8K Messages

@user_qedyez​ 

I can't get to my email 

What happens when you try?  Are you trying to get into webmail or a third party email app?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
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