katydidit3, Hi there! Thanks for reaching out. As someone who depends on my emails to work correctly for important communication, I can understand the inconvenience that this can cause. I am sorry to learn about this experience. You've come to the right place for support. We are a dedicated team of experts who specialize in resolving email concerns over social media. Can you tell us if you are using an email-only account, or do you have an active internet service account?
Good afternoon @katydidit3. Are you getting any error messages when sending or receiving email?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
XfinityGabriel
Official Employee
•
2.3K Messages
2 months ago
0
0
katydidit3
Visitor
•
2 Messages
2 days ago
please give me my email!
2
0