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Regular Visitor
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3 Messages
Monday, January 15th, 2024 8:03 PM
Closed
Any progress concerning this ECM?
Responses
Accepted Solution
1 year ago
It took several phone calls and many email replies to finally resolve the problem, which should not have occurred in the first place. All and all a negative experience, but thanks for your offer.
Problem Solver
1.3K Messages
@Townsendma Hello, I can look into that ticket for you. Please send us a direct message with your full name and service address.
Here are the detailed steps to Direct Message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Accepted Solution
Townsendma
Regular Visitor
•
3 Messages
1 year ago
It took several phone calls and many email replies to finally resolve the problem, which should not have occurred in the first place. All and all a negative experience, but thanks for your offer.
0
0
CCJodie
Problem Solver
•
1.3K Messages
1 year ago
@Townsendma Hello, I can look into that ticket for you. Please send us a direct message with your full name and service address.
Here are the detailed steps to Direct Message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
2
0