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user_c8t9nk
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Monday, August 12th, 2024 4:45 PM

[Edited: "Phishing Email"] is a Xfinity Fraud and spamming customers!

The UI is almost the same as Xfinity webpage, they sent emails to me and said my Xfinity service will be suspended if I don't make a payment in a few days, also email had link to go to "Xfinity" account and asked for personal and billing info.

Please stop the fraud ASAP and prevent it spamming more people.

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3 months ago

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user_c8t9nk

4 Messages

3 months ago

Hello xxxx , Ple︊ase ch︊eck yo︊ur car︊d inf︊o an︊d mak︊e a pa︊yme︊nt.
We wanted to remind you that your Xfinity services will be suspended soon, and to say thank you for your time with us. It's been our pleasure to serve you.

As a reminder, here's a quick summary of your service suspension:
Last day of service:
Monday, 12 August 2024

W︊e we︊re una︊ble to pro︊cess︊ yo︊ur re︊ce︊nt pay︊men︊t of $98.83 wit︊h th︊e Car︊d on︊ fil︊e. Pl︊ease up︊date yo︊ur pa︊ymen︊t inf︊ormat︊ion or ma︊ke a on︊e-ti︊me pa︊yment toda︊y t︊o avo︊id a s︊erv︊ice downgra︊de.

If y︊ou do︊n't m︊ake a pay︊ment wi︊thin 1 day︊s, yo︊ur se︊rvice wi︊ll be su︊spen︊ded. You can update your service, just visit My Account.
Sincerely,
Xfinity® Team

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user_c8t9nk

4 Messages

above is the email content from the spam sender.

email subject: "Reminder : Our S͏ervice Will Be Suspend‎ed Soon. [Edited: "Phishing Information"]"

(edited)

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3 months ago

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user_c8t9nk

4 Messages

3 months ago

this is the fraud webpage UI, Xfinity gotta do something.

[Removed image: "Phishing Email"]

(edited)

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XfinityThomasC

Official Employee

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2K Messages

Hello, @user_c8t9nk to report spam email select the message you wish to report as spam. Forward the spam message as an attachment to missed-spam@comcast.net.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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3 months ago

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