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user_cl7cij
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1 Message

Tuesday, September 2nd, 2025 4:56 PM

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email 100% full

i try to log in via my Mobil device and also outlook and i cant sent email out

I need to change my email address from rt99999@gmail.com to ctsmetro@comcast.net

Rupesh B Trivedi

Question

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Updated 

7 months ago

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Again

Expert

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33.9K Messages

7 months ago

@user_cl7cij 

i try to log in via my Mobil device and also outlook and i cant sent email out

If you can't send or receive email because your account is full, you will need to delete a lot of email.  You should do that on the website, but you can also do it through Outlook.  Using the website you'd be able to see how much space you're freeing up.

(edited)

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XfinityThomasB

Official Employee

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2.7K Messages

7 months ago

Good afternoon user_cl7cij

Are you able to sign in to the Xfinity Connect interface through your web browser? 

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user_cbqxvd

Visitor

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7 Messages

@XfinityThomasB​ I can't get my Comcast email

7 months ago

0

user_cbqxvd

Visitor

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7 Messages

I have memory issues

7 months ago

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user_cbqxvd

Visitor

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7 Messages

I need help getting email

7 months ago

0

user_cbqxvd

Visitor

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7 Messages

can you help me get my email

7 months ago

0

XfinitySean

Official Employee

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568 Messages

Hi user_cbqxvd! Are you having trouble accessing your email through the Xfinity website or through a third party client such as Outlook, or are you getting an error when trying to log in? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

7 months ago

0

user_cbqxvd

Visitor

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7 Messages

7 months ago

I haven't used my lap top for several weeks

Do I need to sign up with xfinity

3

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user_cbqxvd

Visitor

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7 Messages

can you help me get my email

7 months ago

0

Again

Expert

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33.9K Messages

@user_cbqxvd​ 

can you help me get my email

Click on this link and it will take you to your email.  You will probably need to sign in, though.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

7 months ago

0

Again

Expert

 • 

33.9K Messages

@user_cbqxvd​ 

I haven't used my lap top for several weeks

Do I need to sign up with xfinity

If you are already an Xfinity customer, all you need do is sign in to your account.

https://connect.xfinity.com/appsuite is where you go for email.

(edited)

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

7 months ago

0

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