Visitor

 • 

1 Message

Thursday, July 31st, 2025

Email about non payment of my bill

Attached is the email of the person who is claiming to be Xfinity and stating that my payment was not received    [Edited: "Personal Information"] This is not first time I have received such an email.      

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Selected Oldest First

Official Employee

 • 

1.9K Messages

4 days ago

Thank you for sending this to our attention. We have a dedicated alerts page with known emails and addresses that are sending this, You can report spam emails as well: 

 

Report Spam Emails

When reporting spam emails, it is critical that you send us the email headers. Please do not forward the spam email. Forwarding the email will remove the original headers.


Report a spam email sent to your Comcast.net email account

Webmail Users

  1. Select the message you wish to report as spam.
  2. Click the "Spam" button in the right-hand corner of the webmail console.

Email Client Users (Windows Mail, Outlook, Thunderbird, etc.)

  1. Select the message you wish to report as spam.
  2. Forward the spam message as an attachment to missed-spam@comcast.net.

Report spam email sent from within the Comcast Network

Once you have copied the full message headers from the spam message, paste the header and message into an email and send it to abuse@comcast.net.

 

View more on our Customer Security Assurance page here.

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