Visitor
•
3 Messages
E-mail access on multiple devices stopped working two days ago, xfinity log-in works fine
Two days ago, multiple e-mail clients on multiple devices stopped working for Comcast e-mail, only. The username and password are valid when logging into xfinity. Yahoo mail has not happened yet. I've tried logging in (entering the credentials for comcast email), but it just says something is wrong. I toggled the third-party email access button in xfinity settings without a change. I even successfully changed the password and confirmed, and tried the new password to no avail (for e-mail, works for xfinity). The web mail stinks on a phone. Just want to get access like it was before it all magically stopped on a few devices.
Suggestions?
user_ohjqr8
Visitor
•
3 Messages
7 days ago
The devices are MacBook Air, iPhone, and iPad running recent OS versions (mac OS/ iOS 26.x).
0
0
user_ohjqr8
Visitor
•
3 Messages
7 days ago
When trying to add a Comcast account to my mail client it is not yet asking for a provider (like those who have migrated to Yahoo).
0
0
XfinityJustinM
Official Employee
•
1.1K Messages
5 days ago
Hi @user_ohjqr8,
What is the mail client that you are attempting to use?
0
0
user_vqemyw
Visitor
•
1 Message
2 days ago
Hello. I am having the same issue. My xfinity email stopped working on my iMac despite no changes on my end a few days ago. It is still working on my Ipad and iPhone. The first time after about 15 minutes it just started working again. Then the next morning it stopped and I cannot get it to work. When I log into Xfinity my email works so it is not a password issue. Also I have toggled the security third party option but that didn't do anything. Any help would be appreciated! Thank you
0
0