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Sunday, March 9th, 2025 5:08 AM

Email access

How to access email account 

Official Employee

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1.9K Messages

26 days ago

 

user_6ii6es Hello, and thank you for reaching out to Xfinity via our Community Forums. Let's get you into your Xfinity email. I know it can sometimes feel a bit like searching for a lost key, but we'll find it together! 😊

 

First things first, let's make sure we're on the right track. To access your Xfinity email, you'll want to head over to xfinity.com. Once you're there, look for the little envelope icon or a link that says 'Email' or 'Mail'. It's usually pretty easy to spot, but if you're having trouble, just let me know, and I'll point you in the right direction.

Now, here's where your Xfinity username and password come in. This is the same username and password you use to manage your Xfinity account. Just type those in, and you should be good to go!

 

If you're having a little trouble remembering your password, don't worry, it happens to the best of us! Xfinity has a 'Forgot Password' or 'Recover Account' option right on the login page. Just click on that, and they'll guide you through the steps to reset it. I know how important it is to stay connected, and I want to make sure you can get to your emails without any hassle. If you run into any snags along the way, or if anything doesn't seem quite right, please don't hesitate to tell me. I'm here to help you every step of the way. We'll get you back to your emails in no time!

 

1 Message

how to receive and read my e mails

Official Employee

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2.7K Messages

Hi there, @user_r84idx! We are happy to further help with your emails. @XfinityChristy provided information above on how to access them at our website. Are you able to receive and read them there? Do you like to use another program for your email such as Outlook? 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Expert

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109.5K Messages

26 days ago

Concern moved here to the E-mail help section.

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