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Tuesday, December 19th, 2023 12:21 PM

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Email accident - lost emails due to safe list

I accidentally created a safe list with 1 person on it and did not receive emails for the last ~14 hours.  Is there any way to recover these?

Official Employee

 • 

2K Messages

11 months ago

Hello, @EvaHusk When Email Safe List is turned on, you’ll only receive emails from those on the Safe List. All other emails will be filtered out and won’t be delivered.

  1. To enable and disable the email safe list, click Use email safe list.
    • If the checkbox is checked, the Email Safe List is enabled.

 

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