Email account

The concern is not "Community Center" help related............ Topic moved here to the proper help section for assistance. 

@user_q4t7lz Welcome to our community forum and thank you @EG for moving this post for greater visibility :). As of June 3, 2024, customers can't create new Xfinity Email (comcast.net) accounts.

If you have an existing Xfinity Email account, you can continue to access and use your existing Xfinity Email account through the Xfinity Email website. You may be prompted to log in to your account using your Xfinity ID and password. In addition:

• You can create up to six secondary Xfinity IDs on your Xfinity account in addition to the primary user ID. 
  
  • Secondary user IDs will continue to have separate sign-in credentials.
  • New secondary Xfinity IDs won't have an Xfinity Email account associated with them. 
• You can use third-party email accounts to manage your Xfinity account. 
• You can continue using your Xfinity Email address or Xfinity ID to log in to your account on xfinity.com and the Xfinity app.

If you transfer your Xfinity account to a new address, your email account won’t change. If you disconnect all of your Xfinity services, you can continue using your Xfinity Email account for as long as you remain an active user.