Visitor

 • 

2 Messages

Saturday, April 25th, 2026 9:10 PM

Email account

What is the problem ? Why can't I get into my email ? I have important business to attend to on my email . 

Oldest First
Selected Oldest First

Visitor

 • 

2 Messages

1 month ago

I repeat what is the problem ? I have tried for days to get into my email account to no avail . Please stop the blocking . I need to access my mail now . 

Expert

 • 

34.4K Messages

@user_tb3lxc

I repeat what is the problem ? I have tried for days to get into my email account to no avail . Please stop the blocking . I need to access my mail now . 

We don't know what the problem is until you give us information rather than just questions.

How are you trying to access your email?  Are you going to webmail or are using a third party email app?  Error messages?  What are they?

https://connect.xfinity.com/appsuite  <----- comcast.net email access
https://mail.yahoo.com  <----- log in to yahoo mail

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

 • 

276 Messages

@user_tb3lxc, thanks for posting on our Xfinity Community Forums page, and thanks @Again for your assistance. Typically, we want to address issues in public for the benefit of the community. Have you been able to access your emails using the previously shared weblinks?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here