Visitor

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1 Message

Sunday, May 3rd, 2026 2:23 PM

Email address

I can't  find my email address it disappeared 

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Official Employee

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922 Messages

17 days ago

Good morning @user_4agryh, and thank you for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having with your email address, but you have come to the right place for assistance with this issue. When you say you lost the email, are you referring to it no longer showing up on a device, like a phone, or you are not able to access it on the Xfinity website?

Expert

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118K Messages

15 days ago

Concern moved here to the E-mail help section.

Expert

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34.3K Messages

15 days ago

@user_4agryh 

I can't  find my email address it disappeared 

https://connect.xfinity.com/appsuite  <----- try here.  If you have been using a third party email app and have not logged in to webmail recently, it may have been dropped.  If going to the link I provided doesn't work try Customer Security Assurance:
Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 
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