Email Connection Issue

@user_8j45rg 

Three days ago my email stropped working. I couldn't send or receive emails.  When I check settings on my computer(Mac), it says that mail is offline. When I go to the Xfinity, it doesn't even list the email address I've used for 15 years.  I tried the chat assistant and was connected to a live agent who directed to change my password for the Xfinity login.  She said she would direct my issue to someone else who would contact me, but I haven't been contacted.  Please help. I have some important emails to send and some to respond to immediately.

Try calling Customer Security Assurance.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

Hello, @user_8j45rg! We appreciate you bringing this to the forums. Have you been able to get into your email since you posted? Also, have you tried following @EG's advice and calling CSA? We look forward to your update.