1 Message
Email delays
Hello, emails take an inordinate amount of time. This has been going on for months.
Creates problems with communications, ex. resetting passwords with time sensitive codes
1 Message
Hello, emails take an inordinate amount of time. This has been going on for months.
Creates problems with communications, ex. resetting passwords with time sensitive codes
XfinityRichard
Official Employee
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2.2K Messages
5 months ago
Hi there, @user_39y1sd Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with your email concerns. Are you using a 3rd party mail client? -Richard
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redhummingbird1
New Poster
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6 Messages
18 days ago
I have a similar issue. I am not using any 3rd party mail client. Whenever someone needs to send me an access code, usually only good for 10-15 minutes, it always times out before I receive the email. Sometimes it takes hours or overnight, or more than a day for an email to arrive. It's very inconvenient. I have one credit card that I literally cannot access online because of the inability to confirm my email address in a timely manner. If I send myself a photo from my phone, it never arrives the same day, if at all. Some emails just disappear and never arrive.
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