email disappearing

I'm not concerned about what is in the spam folder.  I used to view email on an old version of outlook. I bought a new computer and can't seem to link my comcast account into outlook so now I have to view via comcast website.  I do receive my email on my iphone however it isn't set to delete from server once downloaded. In fact, in the past if I inadvertently deleted from iphone I could always locate via the webmail.  I had emails in my inbox from june sitting in my inbox that I read that I needed to refer to and they are gone.  It doesn't seem like my inbox will keep email more than a week.

Is there a way to link comcast email to outlook?

Great question! To link your email to outlook, you will first need to make sure third party access is allowed. This feature can be accessed with the following steps:

1. In the top-right corner, click the Gear icon, then select Settings.
2. Click Security.
3. Uncheck the box under Third Party Access Security to prevent third-party programs access to your Xfinity Email, or check the box to allow access.

After checking the box to allow third-party programs such as Outlook to have access, we have this really helpful article with steps on setting up you Xfinity Email address with an Email program. 

Thank you so much for the update, and we are happy to hear that you got this resolved. If there is ever anything else we can help with, please let us know. 

@user_xueiq8, thank you for using the Community Forum to reach out. We would be happy to assist with your email related issues. How are you accessing your email?