Frequent Visitor
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6 Messages
email disappears from inbox
email disappears from inbox. Others have had this problem. Some users say only fix is
to delete member completely, then re-add the same member, and the problem goes away. I can't do that because with the upcoming move to yahoo a new member can be added BUT WILL HAVE NO EMAIL ADDRESS associated with it (as per comcast document). So I now have no email for this member. What now??
XfinityAmira
Official Employee
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4.7K Messages
2 hours ago
Hi tonywmson! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer, and my team is here to help. Let us further assist you and take a look at things on our end. Please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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