Do you have the account enabled on another device/computer using POP3? If so, it may be downloading the emails and then deleting them from the server. If its not that, try deleting the account from Mail on the phone, and then recreating it again from scratch.
Hello @user_s4lb56, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Did the steps below help with your concern or are you still having trouble?
Latoque
Expert
•
29.6K Messages
4 months ago
Do you have the account enabled on another device/computer using POP3? If so, it may be downloading the emails and then deleting them from the server. If its not that, try deleting the account from Mail on the phone, and then recreating it again from scratch.
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XfinityChelseaB
Official Employee
•
1.6K Messages
4 months ago
Hello @user_s4lb56, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Did the steps below help with your concern or are you still having trouble?
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