bob0006's profile

Contributor

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116 Messages

09/10/2026 5:13 PM

Email Error 10a

Since yesterday, almost every time I try to access Xfinity email, I get "ERROR 10a."   Is it only me ???

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Accepted Solution

Visitor

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1 Message

8 days ago

I've been having the same issue since yesterday. 

Official Employee

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3.3K Messages

 

Hey there! Are you still having issues today with the email? We are here to help! 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Contributor

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116 Messages

No issue now, problem has disappeared.

Accepted Solution

Visitor

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2 Messages

7 days ago

I can get email on my phone but not my computer. What gives?

Visitor

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1 Message

Same here. Could't get it on laptop but could get it on my phone till yesterday, now I can't access it either place.

Visitor

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2 Messages

Clear your browser cache. Mine is working now.

Contributor

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116 Messages

Not working for me, even after clearing cache.

Official Employee

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2.4K Messages

bob0006 thank you for using the Xfinity Community Forums page to reach out today regarding your email related concerns. I know that you have already attempted to clear your cache and cookies, can you do so one more time. Also, can you ensure that your browser is updated and check if you have any potential browser extensions that might be complicating your access?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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