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user_md43ts
1st Reply

5 Messages

Tuesday, December 26th, 2023 7:17 PM

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Email error

hi , Chirine !!!

I am a Comcast user, I sent email through my SMTP server but I get this error, please fix this problem
smtp;554 resimta-c1p-044827.sys.comcast.net resimta-c1p-044827.sys.comcast.net ESMTP server not available mx1.mxge.comcast.net (2001:558:fd00:4f::4)

Question

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Updated 

11 months ago

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XfinityEmilyB

Official Employee

 • 

1.7K Messages

11 months ago

Welcome to our Community Forum, @user_md43ts! Thank you for reaching out to us so we can make sure your Email is working properly. What troubleshooting steps have you tried so far? You can see some common issues here.

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user_md43ts

5 Messages

11 months ago

hi, 

in this block what is the removal form ?

smtp;554 resimta-c1p-044827.sys.comcast.net resimta-c1p-044827.sys.comcast.net ESMTP server not available mx1.mxge.comcast.net (2001:558:fd00:4f::4)

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XfinityEmilyB

Official Employee

 • 

1.7K Messages

I appreciate you keeping us posted, @user_md43ts! Are you having issues sending Emails to a specific Email address or multiple addresses? Are you able to receive Emails? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

0

user_md43ts

5 Messages

some of my subscribers

but i got this error from my ips

2604:bc0:3::1:d50a

2604:bc0:3::2:8457

2604:bc0:3::3:6ece

2604:bc0:3::63b8

2604:bc0:3::988c

and the domain is
myabroadcareer.com


please tell me what is solution for this

11 months ago

0

XfinityEmilyB

Official Employee

 • 

1.7K Messages

@user_md43ts Let's keep working on this so we can find a solution. Are you able to receive mail, but you're having issues sending mail? Are your subscribers having trouble accessing your website? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

0

user_md43ts

5 Messages

11 months ago

no my subscriber does not have any issues, if there is any way to solve this problem please tell me

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XfinityArmand

Official Employee

 • 

1.9K Messages

We are glad to take a closer look at this for you @user_md43ts.  Please feel free to shoot us a private message so that we can get started! 😉

 

To send a "direct message" / "private message" message to Xfinity Support:

 • Click "Sign In" if necessary

 • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging 

 • Click the "New message" (pencil and paper) icon

 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 •  - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 •  - An "Xfinity Support" graphic replaces the "To:" line

 • Type your message in the text area near the bottom of the window

 • Press Enter to send it

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

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