Email filter rules disappeared recently. How to get them back?

@jestergraphix10 Thanks for reaching out! When you access your Filter Rules in the settings section of the Xfinity Connect portal, do you see your filters listed in a disabled status? 

(re: filter rules backup) @XfinityDaveL wrote: "... scrape/paste in the browser works if a bit tedious."

Could you elaborate? I don't see any way to scrape/copy filters in Firefox, Chrome, or Edge.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

The issue was fixed yesterday but then happened again this morning. they are still missing and I have been with tech people off and on all day. I've tried multiple browsers in multiple computers in multiple locations throughout the day. this is not on my end. i have reset my cache and cookies. rebooted my router (for some reason) and rebooted my computer as well as trying a few different ones. something has to be on the back end. this is ridiculous. its been all day. 

@jestergraphix10, thanks for working with us through this! I'm so happy @XfinityDaveL was able to get your email filters restored. Please be sure to create a New Public post for any future issues or concerns, we're here to support you. 

Also, don’t forget you can always find more helpful information on the Xfinity Forum, including accepted answers to common questions. We recommend checking there for any questions you may have! https://forums.xfinity.com/

Thanks for being the best part of Xfinity!