New Poster
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2 Messages
Email help
I received an email from [Edited: "Phishing Email"] and I want to know if it is real or spam AND if it applies to me.
SOFT REMINDER
Starting from October 18th 2024, Xfinity Communication customers who have not yet updated
their Email account will no longer be able to access their Corncast email addresses due to
recent updates.
Please follow the access below to secure your account:
[Edited: "Invalid Link"]
XfinityJoe
Official Employee
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544 Messages
1 month ago
Good morning, @AliceSD thank you for taking the time to reach out. Provided below are the steps to report any spam or suspicious email
Webmail Users
Select the message you wish to report as spam.
Click the "Spam" button in the right-hand corner of the webmail console.
Email Client Users (Windows Mail, Outlook, Thunderbird, etc.)
- Select the message you wish to report as spam.
- Forward the spam message as an attachment to missed-spam@comcast.net.
Report phishing email sent to or from a Comcast.net email account
Once you have copied the full message headers from the spam message, paste the header and the message into an email and send it to abuse@comcast.net with the subject line "Phishing email."
(When reporting phishing emails, it is critical that you send us the email headers. Please do not forward the phishing email. Forwarding the email will remove the original headers.)
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Debthebest
New Poster
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3 Messages
22 days ago
so what is the answer?
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