user_kowftl, Thank you for reaching out and letting us know. If you don't see the option to send a direct message, it's likely because you haven't created a post yet. I would start by creating your own post and outlining your concerns. We will then follow up directly on your post and ask you to send a direct message if needed. Please be advised that sending an unsolicited direct message is a violation of the community guidelines. We ask that you please wait for our reply, and we'll do our best to help!